(continued from parts 1 and 2)
The third day (second day after
surgery) was one that I knew would be the hardest. I woke up at 5:00
a.m. And paced the lounge for about a half hour. Considering how
small it was, I'm surprised I didn't wear a groove into the floor. At
least I was going to get solid food this time, though the doctor said
breakfast at that hospital was “only bread”. Only bread sounded
like ambrosia to me at that time. I also started taking copious notes
in my little blue notebook so I could remember everything in detail
and took pictures of various areas. It may seem silly, but I did want
to remember it all, not merely as an experience in Japan, but a life
experience in general.
The scene of my crime, the communal shower. Note the clip board hanging on the door where I foolishly recorded my crime for all to see.
My sleep deprivation was accumulating
and I knew I was going to feel quite a bit better by Thursday, though
not particularly good. In fact, it was very boring and I had a hard
time being patient remaining there past this point. I decided that
I'd kill some time by taking a shower in the communal shower room.
Since the nurse who showed me around when I checked in went out of
her way to point it out and tell me to write my name on a sheet so
they'd know what time I took one, I figured that I could just take
one when I wanted. So, I did, though I was very careful not to get my
bandages wet.
Several hours after coming back to the room, a nurse noticed my moistened hair and said, “oh, you washed”, and I said, “I took a shower” (in English). Her English wasn't great, so her response was, “No shower!” I said, “I already took a shower”. To this she made an “X” with her fingers and more emphatically said, “No shower!” I said, “Okay, no shower.” Triumphant, she departed in satisfaction. Though the hospital is well-known for its English-speaking staff, particularly the doctors, not every nurse was very good with it (though they tried and I always respond in whatever language I'm addressed in). Mind you, the burden was on me to deal with them in their language, but some things, like the fact that I'd taken a shower when I wasn't supposed to, weren't worth trying to explain because it would have only made matters worse. In this case, my life was made easier by not clarifying in Japanese, and it's not like I could undo the illegal shower anyway.
Several hours after coming back to the room, a nurse noticed my moistened hair and said, “oh, you washed”, and I said, “I took a shower” (in English). Her English wasn't great, so her response was, “No shower!” I said, “I already took a shower”. To this she made an “X” with her fingers and more emphatically said, “No shower!” I said, “Okay, no shower.” Triumphant, she departed in satisfaction. Though the hospital is well-known for its English-speaking staff, particularly the doctors, not every nurse was very good with it (though they tried and I always respond in whatever language I'm addressed in). Mind you, the burden was on me to deal with them in their language, but some things, like the fact that I'd taken a shower when I wasn't supposed to, weren't worth trying to explain because it would have only made matters worse. In this case, my life was made easier by not clarifying in Japanese, and it's not like I could undo the illegal shower anyway.
When the doctor came by to change the
dressing on my incision and remove the hated drainage bottle, I tried
hard to hold my chin up as high as humanly possible, but they still
managed to attach it too high on my neck. I had to tear it off at the
top and re-position it if I didn't want to develop a cervical spinal
problem. I also asked the doctor if I could just go home then, and he
said the hospital didn't allow people to leave in the afternoon.
Harrumph. I would have paid for the next day if they would just have
allowed me to escape right then and there, but no dice. They got to
spend another night finding out how often I went to the toilet and
taking my blood pressure and temperature again and again. I got to
spend another night not sleeping, and this one was even worse than
before.
A little Christmas decoration hung above the room number. The colored circles indicated which areas were occupied. Note that visitors sometimes roamed the halls trying to find patients because there was no way of knowing who was where from outside. I don't know if this is usual everywhere or was just the way it was at this hospital.
Two people were added and left our ward
in less than a day, much to my surprise. I envied them both their
quick escape. I figured they must have received simpler procedures,
but I had no way of knowing. During my husband's visit on this day, I
suggested we hang out in the lounge. This was because it wasn't about
85 degrees there like it was in my room, and it would leave my
suffering ward-mate in peace. Also, I no longer needed to lie in bed
all of the time so the courtesy to both my husband, who hates super
hot places, and the poor woman on the other side of the room, wasn't
costing me any pain or added fatigue. I left a note on my pillow
telling them where I was and we talked, got stared at by other
visitors in the lounge waiting with cell phones from the hospital in
hand, and played Monopoly on his iPad until the doctor showed up and
asked me to head back to the room to deal with my bandages.
You may think I'm exaggerating about
the heat, but it was extremely warm. The beds came equipped only with
heavy comforters and no light sheets so I had to sleep uncovered most
of the time. This caused some consternation for the nurses, who would
try to cover me up when they saw the squished up bundle of pinkness
at the bottom of my bed and I'd have to say, “chotto atsui” (a
little hot) to get them to leave me alone. Of course, I should have
said “totemo atsui” (very hot), but I feared they'd try and offer
me ice again for a fever.
Later Thursday evening, a nurse with
almost zero ability to communicate with me and something strange and
complex to tell me came in. The only thing I could figure out without
difficulty was that she wanted to know if I wanted breakfast Friday
morning because I was supposed to leave. I figured that, though I was
supposed to bust out at 10:00, I didn't trust that it'd all work as
planned. I didn't want to sit around with low blood sugar to couple
with my frustrated escape attempt if that was the case so I said 'yes' to breakfast. The other half of the communication was more puzzling.
This nurse was also talking to me about
tomorrow being a holiday and the bill, but it didn't make sense to
me. My husband and I had already gone down to the reception area
during his visit to iron out how much we were likely to have to pay
because you can't leave the hospital in Japan until you actually pony
up the dough. I'm not sure what they'd do if you couldn't pay, but
visions of holding someone hostage with an inserted catheter to
torture them into encouraging their relatives to pay the ransom so
they can escape came to mind. We also asked if they'd take a credit
card so we wouldn't have to worry about the cash. They told us that,
because it was a holiday (the winter solstice, Dec. 23), we couldn't
use a credit card, but it'd likely cost 120,000 yen (about $1,543 U.S.) that
we should pay in cash. (We went back a few days later and settled up - it was 103,000 yen ($1,324 U.S.), which is pretty reasonable.)
Since we'd already ironed out the whole
pay thing, what the nurse was trying to say made no sense. It was at
this point that my ward-mate's English skills were fully revealed as
she volunteered to be a bridge between my crappy Japanese and the
nurse's crappy English. The nurse was saying we couldn't pay at all
on Friday because of the holiday and would have to sign a promissory
note saying we'd pay next Monday when the office was open. Since we'd
already discussed this and been told something else, I found this
eleventh hour rush to confuse me on a matter we'd already covered
very irritating. If we couldn't pay, why didn't the front desk tell
us when we asked about paying? In the end, it turned out to be one of
those “different rules for gaijin (foreigners)” situations.
Japanese could sign a note, but foreigners had to pay a deposit which was a ballpark figure
of the cost for which they'd receive a receipt and then come back and
settle up properly on Monday.
Through this exchange facilitated by my
ward-mate, I learned also that she was told about this situation
because she, too, was leaving on Friday. Given her continued poor
condition, she stood there with an I.V. still attached to her and
holding her lower abdomen as she translated, I was shocked to hear
she was being released. I was whizzing about the hospital and pacing
the halls trying to fill my time. It was happening with great sleep
deprivation and soreness in my throat and pain in my neck, but I was
definitely okay to finish recuperating at home whereas she appeared
to need the full Borg treatment so she wouldn't have to get up out of
bed. She told me that there were two kinds of doctors and one type
was “rough” (her word choice) and gave patients the boot as
rapidly as possible and then there were ones like mine who were
cautious and kept you there, perhaps longer than necessary. I felt
incredibly bad for her and wished our doctors inclinations had been
swapped for both of our sake, though not our actual doctors. I liked
my doctor and thought he took good care of me.
Upon hearing this, I thought about some
of the things I've read by other foreigners who have been in
hospitals in Japan and my gall bladder removal experience and how it
never jived with what they said. Many foreigners say that Japanese
hospitals keep you in for a long time to ensure that you are very
well before you go, and because of that I wondered how I convinced
them to admit me, operate, and release me in the span of about 8
hours when I was in the hospital 20 years ago. I don't remember
fighting too hard, though I may have made a strong request. It turns
out that you can't generalize from one experience. Some doctors will
kick you out and some will hold you. It's not a universal experience
or rule in this country that you'll stay in for a long time.
I have heard, however, that it is a
contrast to American care in which people are booted out as rapidly
as possible all of the time because insurance companies don't want to
pay for any but the shortest stay. Even my doctor mentioned the fact
that care in the U.S. is handled as one overall package price covered
by the insurance company so that the hospital has an incentive to get
you out to reduce their costs and keep as much profit as possible. In
Japan, it's really in the doctor's hands because you're going to pay
by the day anyway so the hospital doesn't care either way.
That final night, a new person was
admitted after 11:00 p.m. so there was noise and there were lights to
keep us up again. What was more, the new person didn't seem to care
about how her actions bothered other patients and she crinkled
plastic bags, loudly crunched on snacks, and opened and closed
dresser drawers for about a half hour after arriving. Though that
doesn't sound too late in the evening for normal folks, we were
awakened between 6:00-7:00 a.m. Around midnight, a nurse with a
flashlight strode over to my area, opened my curtain and looked in
and said, “You're not asleep”. If I had been, she would have woke
me up again. I've heard this is something that the sisterhood of
nurses worldwide shares as they all like to sneak around with a
flashlight and awaken any patients who may have accidentally fallen
asleep. I'm sure it's something they learn in nursing school
regardless of their country of origin.
The view from my room on my last sleep-deprived morning in the hospital.
The next morning, the nurses woke us at
6:40 a.m., though a malfunctioning monitor had roused me at 6:00. I'm
not sure I have ever been quite as exhausted as I was after my 4 days
in the hospital and I was dying to get out of there and go home where
I could actually rest. I had my final meal, a slice of bread,
strawberry jam, a small cube of cheese, vegetarian minestrone soup
(very tasty), fresh pineapple, and whole milk, and then counted the
minutes until I could call my husband to wake him and have him come
and bust me out of there.
I packed my bag and got checked a last
time. Apparently my blood pressure and temperature, which was often a
degree or two high for their tastes was a cause for concern most
days, didn't qualify me for delayed release. I kept getting asked
(ridiculously) if I wanted ice for this marginal condition.
Incidentally, foreign bodies are usually a degree higher than
Japanese ones. That's why we're always too hot and they're acting
like a snake in the Arctic when we're both in the same room. I may
have been on the warm side, but it was because I'm not Japanese and I
was pacing like a caged animal every 15 minutes. When the clock
struck 10:00, I figured that, when the doctor said I could leave
“after 10:00” that that meant I could actually leave after 10:00.
It would seem it's not so simple to escape a hospital.
Neither my husband nor I recall having
so much trouble getting out of the hospital 20 years ago after my
gall bladder surgery, but this time it seemed that many people had to
be satisfied before we could leave. A pharmacist came up and gave me
“pain medication”, which my husband felt I should have and I
believed didn't matter since I only had one pain killer directly
after surgery. However, he just wanted to be careful on my behalf so
I said I'd take it. I was given two blister packs with 10 tablets
each and said, “They're samples, so you have to take two and
they're just like Tylenol (yes, she actually said “Tylenol” even
though I don't think it's sold in Japan).” Thank goodness they had
a pharmacist deliver them because you wouldn't want some nurse or
lackey dealing with such powerful drugs.
As part of the departure sequence, I
had already filled out a survey in which I praised my doctor, the
nurses, and the food (it was pretty good after the liquid stuff was
out of the way), but mentioned that it was noisy and hard to sleep, but I knew it might not be something they could help. I had also
signed a couple or documents that the doctor had also signed which I
thought were releases. I bid my ward-mate goodbye and thanked her for
her help and my husband and I happily bid the room adieu. However,
when my husband and I went to actually leave, a nurse stopped us in
the hallway.
The nurse wouldn't or couldn't explain
what the deal was, but she got very upset that my husband was
carrying my bag and insisted, more frantically as we resisted, that
both the bag and I return to my room and remain there while he go off
and do something else. She really didn't want him to take the bag, as
if it was as much a ward of the hospital as me (though it was spared
the catheterization, lucky bag). He went down and paid the deposit
and got a receipt with a note saying we'd settle up for real next
Monday. He returned to the room and we thought it might be over, but
we were told to keep waiting. I put another note about heading to the
lounge on my bed and we headed where it was comfortably cooler. A
nurse intercepted us and brought two more pieces of paper. One was
the appointment to have the staples removed from my now
Frankenstein's monster neck next Tuesday and the other was another
“bye-bye” document of some ilk. After that, with unconcealed
relief, we fled the premises.
I have been told since that this sort
of inability to go based on red tape is hardly confined to Japan. Who
knew hospitals worldwide were the inspiration for the song “Hotel California.” In America, I've been told it is also difficult to get
out due to their need to conduct things “just so”. I can
understand the need to dot all the “i's” and cross all of the
“t's”, but it'd be nice if people had all of their ducks in a row
for people who are being released and if they explained the situation
more clearly.
Rather than tell me to just go sit in my room with my bag and my husband could go take care of things elsewhere, they could have said, “There are more documents to sign”, but they just got weird and said, “Go sit down like a good girl”. This is very Japanese. They expect people to passively wait to be told when, where, how, how long, and in what manner to do things and to not complain about it, especially when the authority is a doctor or hospital. The idea that I would push to leave because I wanted to leave rather than lie in my bed until they were good and ready to deal with me in their own sweet time simply doesn't occur to them. After all, that's what my ward-mate was doing. She was just lying there, unpacked and lying back in bed watching television when I bid her farewell and told her I hoped she'd recover soon. Clearly, she was in the know about the way things were going to work and figured there was no use trying to break out before the warden issued a proper release.
Rather than tell me to just go sit in my room with my bag and my husband could go take care of things elsewhere, they could have said, “There are more documents to sign”, but they just got weird and said, “Go sit down like a good girl”. This is very Japanese. They expect people to passively wait to be told when, where, how, how long, and in what manner to do things and to not complain about it, especially when the authority is a doctor or hospital. The idea that I would push to leave because I wanted to leave rather than lie in my bed until they were good and ready to deal with me in their own sweet time simply doesn't occur to them. After all, that's what my ward-mate was doing. She was just lying there, unpacked and lying back in bed watching television when I bid her farewell and told her I hoped she'd recover soon. Clearly, she was in the know about the way things were going to work and figured there was no use trying to break out before the warden issued a proper release.
I've been here in Japan for a long time
and adapted to a lot of things, but I will never be okay with lying
in a hospital bed far past the time to leave when I should have left
a day earlier while people lollygag about deciding they're ready to
get their finger out and bring me a few papers. Of course, I guess
this would be par for my course as a “bad patient”. I ate solid
food when I wasn't supposed to. I showered when I wasn't supposed to.
And, in the end, I left before I was supposed to. While I'm all for
reasonable cultural adjustment, I'm okay with being a bad girl
sometimes if it means I get to put as much distance as possible
between me and peeing through a tube again.
Final (very important) notes:
Though I exaggerate for comic effect at times, and express some genuine feeling regarding how little sleep I got and the discomfort at being hooked to machines, it would be irresponsible of me not to conclude by making it clear that I feel that I was very well-cared for. The truth is that receiving any medical care is never pleasant, especially when you're undergoing something as serious and invasive as surgery. It will never be a walk in the park or enjoyable. The best one can hope for is that it is as comfortable as possible given the circumstances and that one is treated well in the process.
Regarding this particular hospital, the nurses were polite, kind, friendly, and well-meaning. My surgeon/doctor was excellent and I feel fortunate to have had him handle my case. Doctors often receive gifts from former patients, and now I know why they send them for years after successful treatment. I sort of want to do that, too, but I know from talking to doctors and their wives that they get so much of that crap already that they don't want anymore. Still, my gratitude is such that the impulse to send gifts is there just as a way to say, "thank you."
I have no doubt whatsoever that the quality of medical care I received at this hospital was as good or better than that which I would have received back home. I would go there for treatment again in a heartbeat and I feel nothing but respect and warmth for the people who helped me. If you are a foreigner and live in an area close to Ogikubo in Tokyo, I would not hesitate to recommend treatment at the Adventist Hospital. They really are great (as are the dentists at the dental clinic). I've also been told that they are one of the few hospitals in Tokyo at which women can opt to use drugs to kill pain during childbirth (I cannot confirm this as I've never had a baby nor do I plan to, but if you're planning on having a baby, it's worth thinking about).
About comments:
I'm going to allow comments after this last part, but please read the message at the beginning of part 1 before you comment. Keep in mind the reasons that I generally don't allow comments if you don't want to waste your time writing something and find that the comment is rejected.