Will Miss #25 - Japanese postal service (reflection)

Notice that there's a postal worker (in the right, wearing a tie, and white shirt) helping people in the line as well as several at the counters. 

I made more than my share of trips to various post offices in my life, more so than many folks due to my carrying on a long distance relationship in pre-internet days from the U.S. and conducted a mail order service for collectible records from Japan. Since coming back, I have been reminded of the level of indifference that American postal workers often exercise while doing their jobs. The lines are slow and the workers couldn't be bothered to offer a little warmth or humanity while they weigh and stamp your packages.

That's not to say that Japanese postal workers were a bundle of kindness and humanity. It was actually far from it. They were generally the perfect picture of efficiency and professionalism. Here, the postal service itself runs quite well and the postal carriers are very nice, but the people in the post offices tend to be very sluggish, lines move slowly, and service is indifferent. Both will get your packages and letters there, but I felt like the ones I experienced in Japan were generally approached by people who took their job seriously and handled customers more carefully and with an eye toward good service.

I continue to miss the level of service and the attitude portrayed by postal workers who I encountered in Japan.

Random Memories #35

All of the memories I have written about so far in this series relate to time spent in Japan, but the truth is that my relationship with it began shortly after it began with my boyfriend. A lot of the things that I use to talk about my memories pre-date my ever having set foot on Japanese soil. They are the souvenirs of things that he sent me as part of our correspondence and I learned a lot about Japan through him. 

During those early days, the information I received was taken with a spoonful of sweet sugar, but the strange-tasting pill of ethnocentrism. Sometimes it was sweet, sometimes bitter, and, much of the time, just weird. We didn't understand why things operated as they did nor could we see the value in some of those differences at that time. We only knew that the rules were different for inexplicable reasons.

In the early days of my friendship with my pen pal (and future boyfriend and now husband of nearly 25 years now), he would send me packages from California with comics from the newspaper that he enjoyed taped to the back. In particular, he liked to send Bloom County and Doonesbury for their acerbic humor and social commentary. It also did something toward dressing up the bland brown wrappers that a person who had a lot of pen pals (and I had a lot, 19 at one point in my life) received. It put personality on the outside as well as the inside.

After going to Japan, my boyfriend learned that one was not allowed to paste comics on the outside of international packages. For reasons he never learned, this was forbidden. I'm not sure if this restriction still applies in this day and age or if it applied to domestic mail, but it was curious. I do know that I sent Christmas cards and letters from Japan with festive or cute stickers on them without any sort of trouble from the postal service, so it may be something about how packages were handled. Since parcels, can and sometimes are, opened by customs inspectors, they may not have wanted to hear any complaints about mutilations of designs or decorations on packages or they may not have wanted to have to cut through them.

Customs inspectors generally did not open the parcels that we sent each other, but when they did, they were very much slowed down. While I'm pleased to say that they never lost a single package, card or letter among the hundreds we exchanged (yes, hundreds - I sent him mail 4-7 times a week over 11 months), I can say that they sometimes messed up and sent things by seamail instead of airmail and airmail instead of seamail (which was awesome as it was fast and cheap). I think one reason that they rarely opened up packages to check them was that we usually used what is called "small packet" rate. This was cheaper and had a relatively low weight restriction (up to 2 kg./4.4 lbs.) so we used it all of the time. I guess they think that anyone smuggling contraband goods in and out of Japan needs more than a couple of kilos, so they wouldn't bother to open them. Parcel post, on the other hand, frequently got snagged and held back for inspection.

As is often the case these days, most parcels were sent using a postage meter instead of stamps. The stamps you see here are rare ones from the time we were exchanging correspondence from 1987-88. I cut them off and kept them because he usually went the metered route or used the same stamp design again and again (the one above this paragraph) because they were what he was sold when he went to the post office and didn't specifically ask for special stamps. Also, most of the "pretty" stamps were designed for domestic mail and he'd have to paper too much of the front of a package to get enough total to send a parcel abroad.

This picture was taken in 1987 shortly after my boyfriend went to Japan. Here he is sending me a parcel at the Kitasenju post office, so I could see what he was doing early and often for my benefit. 

(Sorry for the censorship, but my husband's adorable visage, even an outdated one, cannot be revealed.)

Sometimes I think back on those days and remember just how important understanding all of the ins and outs of the postal service was for us and how hard it was for my boyfriend to negotiate them. I also think back on that time as a time when Japan was the same thing to me that it is to most people, a faraway place from which I got correspondence with interesting stamps and that I never expected to go to. Twenty-two-year-old me would never have believed that her future would include living there for 23 years. Life does take you places that you'd never expect to go. 

Random Memories #10

Click any image to see a larger one.

For a good portion of my young adult life, the postal service was of incredible importance to me. At the age of 17, I had 19 pen pals. At 22, I was in a relationship with one, albeit not one of the 19 that I had known since I was 17. No, I fell in love with him within several months of having first heard from him. When lightning strikes, it hits hard and fast.

The mailbox was like a surprise factory for me. I'd open the box sometimes and find letters, cards or packages. In the pre-internet days, it was a delight to find such things at random intervals. I'm not sure if people younger than me can begin to understand the delights of personal correspondence in the box considering the way in which the immediacy of mail, chatting, and voice talking over the internet has changed how we view communication. People had to address me in a structured and purposeful manner. They didn't so much casually include me in some little detail or generalized mailing. They had to organize, customize, and personalize what they said and how they said it. It was truly a delight and I'm sure my practice at that age informs my love of writing now.

Since I carried on a long-distance relationship between Pennsylvania and Japan, I spent a lot of time at the post office, not to mention a lot of money. On the Japan side, my then-boyfriend (now husband) was paying even more than I was, though oddly his rates went down by the time he left and my rates went up. In 1988 or '89, he picked up some plastic sheets from the post office that showed the stamps that were on sale at the time. These types of things were not being given away by the time I left Japan and are rather different than the ones that were posted in the post office to show new stamp issues. First of all, current stamp displays were paper and these are plastic and I'm not sure if they can be taken by the public (I never saw stacks of them to be taken). Second, and most interestingly, these old ones have advertisements for businesses across the bottom. Clearly, there was a time when the post office's advertising was sponsored by businesses and it was likely abandoned by the merchants as Japan's economic downturn turned into a  two decade slump. My guess is that giving out plastic sheets of new stamp designs would be prohibitively expensive without the economic assistance of other companies.

In case you don't know how the postal service works, here is an illustrated story. I'm sure that thousands of mystified Japanese were immensely gratified to understand the complex mechanisms which caused mail to be moved from point A to point B.

At the time that I got these, I didn't understand any Japanese, of course, but now I know that NTT (Japan's equivalent of AT&T), a discount store, and a school are among the advertisers. My boyfriend sent these mainly so that I could see the nice Japanese stamp designs. Rather ironically, even though we were in communication for approximately a year and exchanged hundreds of pieces of mail (and not one was lost!), I don't have many of the actual stamps because most of the packages came with metered postage rather than stamps, but that's okay because I'm not really a stamp collector. These plastic sheets are their own bit of history, and far more durable than real stamps to boot.

Will Miss #441 - Japanese stamps

Some things become more awesome because they are unfamiliar. It's stupid, in a way, but it remains true. Stamps from most countries are pretty cool regardless of where they come from, but the kawaii (cute) and often elegant or particular nature of many Japanese designs makes them see that much more precious, beautiful or adorable (whether they are "Hello Kitty" or not). It probably helps that my father used to be a stamp collector and I spent some of my childhood looking through stamps from all over the world that he had in his collection and being in Japan reminded me of a time when I was in awe of the exotic nature of the designs in his collection.

I will miss going to the Japanese post office and seeing the cool stamp collections.

Will Miss #407 - sea mail and small packet

A box sent to us from a friend which had to be sent by airmail parcel post which cost a whopping $69. The value of the contents was likely lower than the cost of the shipping. I imagine our fate once we leave Japan will be to be relegated to such exorbitant fees or to not send anything to friends abroad.

Because my husband and I got together as penpals, and he spent a year alone in Japan during our "courtship", we are both intimately familiar with the respective postal services in Japan and the U.S. I sent no less than 200 parcels to him during our separation and he likely sent as many or more back to me. Back in those days, I could use a postal rate called "small packet" to more cheaply send my cassette tapes to him and I used sea mail to send hefty goody boxes to see him through the long months without Western junk food and reading material. Both of these rates are extremely important in keeping postal rates at a level that average folks can afford. Unfortunately, last time my husband tried to mail things from the U.S. to Japan (2-3 years ago), he got a rude awakening. The USPS eliminated both sea mail and small packet so now it costs a bundle to mail anything outside of the U.S. I can't imagine how our snail mail relationship would have gone without the existence of these rates back when we got together, but it wouldn't have been good. 

Japan still embraces both sea mail and small packet and it has made it much more reasonable to sell things by eBay to countries outside of the U.S. and to send things to friends or family. I will miss the option of these reasonable rates at the post office. 

Won't Miss #401 - my huge address

This may be my imagination, but writing my address back home was always a lot faster and easier than writing my Tokyo address. The length could have something to do with the byzantine naming of streets and nearly incomprehensible way of laying out blocks that it requires a system of three numbers (chome-banchi-go) in addition to information on the building, apartment number, city within a city, ward and postal code. One of the reasons I'm pretty sure it's not "just me" thinking my American address was shorter is that when I fill in an on-line address field with an American business, the space in the boxes is always too short for my Japanese one. I have to keep spilling over into the next line and it screws up the proper order of the address. At the very least, it's a lot more characters when translated into roman letters.

I won't miss writing out this huge address as well as American businesses and friends getting it confused and sometimes incorrect. 

Won't Miss #357 - living in material limbo

Blue Shoe writes about his experiences with a Korg keyboard and having problems shipping it back home. Though he eventually found a way, the cost was almost the same as that of the keyboard itself. I've lived in Japan for a long time, but I have never sought permanent residence because I have always known this is not a "forever" gig. I know one day I will pack it all up and go home. That means that whatever "all" is, it's got to fit in a box and not be too terribly heavy. There are things I don't buy because of this and I always live with an eye toward leaving.

I won't miss living life as if I were in transition and having to pass up on things that I might like to have in my life because I know they will be too expensive or difficult to take home.