One day, while I was in the post office in Japan to mail a few letters. There were three postal workers and three customers. It took more than 7 minutes per customer because the postal workers moved at glacial speed and paused to check every little detail as they went. One of the customers was filling out a single simple customs form and another was simply buying some stamps. This sort of meticulousness is common in Japan because perfection is valued over efficiency. In fact, it is frequently an issue when U.S. companies set up branches here as the time it takes to complete basic office tasks is unacceptably long and wastes money.
I won't miss wasting time waiting while people slowly go through every niggling detail as if the fate of the world depended on getting it perfect every time.
No comments:
Post a Comment
Comments are moderated and will not show up immediately. If you want to make sure that your comment survives moderation, be respectful. Pretend you're giving feedback to your boss and would like a raise when you're speaking. Comments that reflect anger or a bad attitude on the part of the poster will not be posted. I strongly recommend reading the posts "What This Blog Is and Is Not" and "Why There Were No Comments" (in the sidebar under "FYI") before commenting.
Note: Only a member of this blog may post a comment.